Data Protection & Privacy

520jl Privacy Policy – How Your Personal Data Is Handled

Last updated: June 2025. This Privacy Policy explains what personal information 520jl collects from players in the Philippines, how it is used, stored, and protected, and what rights you have over your own data.

By registering an account or using any part of our platform, you acknowledge that you have read this policy and agree to the practices described. For any privacy-related queries, visit our FAQ page for further guidance.

1. What Information We Collect

When you create an account with 520jl, we collect personal information you provide directly, including your full name, date of birth, residential address in the Philippines, email address, and mobile number. During identity verification — which is required under our regulatory obligations — we may also request a government-issued ID, proof of address, and, in some cases, proof of income or source of funds. As you use the platform, we automatically record technical data such as your device type, browser, IP address, and session timestamps. Payment-related information, including transaction amounts, payment method type, and processing references, is also retained for compliance and fraud-prevention purposes. We do not store full card numbers on our own servers; payment processing is handled by regulated third-party providers operating under their own data security standards.

2. How We Use Your Information

The personal data we hold is used to operate your 520jl account, process deposits and withdrawals, verify your identity, and ensure that our services remain compliant with Philippine gaming regulations. We also use your information to send you transactional communications — such as account confirmations, security alerts, and withdrawal notifications — which are necessary for the safe operation of your account. With your separate consent, we may use your contact details to send you relevant promotional information about bonuses or new platform features. Behavioural and usage data helps us improve the platform experience, detect unusual activity, and enforce our responsible gaming commitments. We do not use your personal information to make automated decisions that produce significant legal effects without a human review process.

3. Sharing and Disclosure

520jl does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share necessary data with regulated payment processors, identity verification providers, and technology partners who support the operation of our platform — all such parties are contractually bound to handle your data in accordance with applicable data protection standards. Where required by Philippine law, court order, or the directives of a competent regulatory authority, we may disclose account information without prior notice to you. In the event ofa business transfer or restructuring, your data may be transferred to a successor entity, and we will notify you of any such change that affects how your information is processed. We take reasonable steps to ensure that any organisation receiving your data applies equivalent data protection measures to those we maintain ourselves.

4. Data Security and Storage

We apply industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the 520jl platform is encrypted using TLS. Access to personal data within our organisation is restricted on a need-to-know basis, and staff who handle player information are subject to confidentiality obligations. We retain your personal data for as long as your account remains active and for a further period as required by Philippine regulatory and tax obligations; after that period, data is securely deleted or anonymised. While we implement robust safeguards, no internet-based system can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

5. Your Rights as a Player

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, and to ask for corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data where we no longer have a lawful basis to retain it, subject to our obligations under applicable law and regulation. If you have given consent for marketing communications, you can withdraw that consent at any time through your account settings or by contacting our support team. You have the right to raise a concern about our data handling practices with the relevant Philippine data protection authority. To exercise any of these rights, please visit our FAQ page for guidance on how to submit a data request, and our team will respond within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

520jl uses cookies and similar technologies to keep you logged in, remember your preferences, and help us understand how the platform is being used so we can improve it. Strictly necessary cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies collect aggregated, anonymised data about page visits and feature usage; these help us identify areas of the platform that need improvement. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of your account. We do not use tracking technologies to serve third-party advertising, and we do not participate in cross-site behavioural advertising networks.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, the revised policy will be published on this page with an updated effective date, and registered players will be notified through their account or registered contact details where practical. We encourage you to review this page periodically so you remain informed about how your data is protected. Your continued use of the 520jl platform after any update constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, our FAQ section provides additional guidance, and our support team is available to assist you directly.

At a Glance — How Your Data Works for You

A quick summary of the key points that matter most for Filipino players using the 520jl platform.

Identity Verification

Required once. Keeps your account and funds secure under Philippine regulations.

Encrypted Transfers

All data sent between your device and 520jl is protected with TLS encryption.

No Data Selling

Your personal information is never sold or shared with advertisers or data brokers.

You Stay in Control

Access, correct, or delete your data at any time by contacting our support team.

Have a Question About Your Data?

Our FAQ covers common questions about account data, verification, and cookie settings. If you need direct assistance with a data access or deletion request, our support team is ready to help Filipino players quickly and clearly.